Amazon Experience
Microsoft Experience
REDEEM PAGE
Sweepstakes and Prize Management
- Launch new rewards and features to increase member engagement and point burn
- Minimize program cost per point
- Write and coordinate product page copy ensuring compliance with brand and legal guidelines
- Partner across Microsoft and externally to source engaging offers/prizes
- Explore opportunities for new sweepstakes and brand partnerships
Redeem Landing Page
Sweepstakes Product Pages
EARN PAGE
Content Management / Creation
- Write and managing quiz, poll and daily offer efforts across vendor, editorial, and engineering
- Manage monthly call for content
- Configuration and testing of all quizzes and polls
- Align content to other member acquisition and engagement efforts
Daily Set Offers & More Activities Section
Example Quizzes
Example Poll
The Service Journal
The Service Journal – The Paint Sundries Solutions company newsletter written by our team, for our team.
I managed the overall production of The Service Journal including editing articles, selecting images, designing and publishing each issue. I was also responsible for writing the Areas of Excellence and Continuous Improvement articles.
Below are just a few of the articles I wrote for The Service Journal as well as links to the finished newsletters.
The Service Journal – Issue 18
CONTINUOUS IMPROVEMENT
At Paint Sundries Solutions, we feel encouraged by the Continuous Improvement (CI) projects that take place every day. Working diligently to drive value to our business and our partners is such an important part of our company’s culture, and CI initiatives are some of the most impactful methods we utilize to strengthen our value proposition.
Recently, our IT team has been working closely with our Kirkland distribution center in an effort to streamline a process related to sales orders that are transported over water. On these orders we are required to document the flash point of some specifically regulated items. This has historically been a very labor intensive process, requiring regulated items to be notated on the picking paper as the order was pulled. After the order was pulled, the flash point of each regulated item was manually looked up and noted. As we examined this process, we saw an opportunity to leverage technology in order to improve the process. Our IT team was able to add a new field in IMACS, specifically for notating the flash point of regulated items. From there we were able to modify the picking paper to include the flash point, eliminating the need to manually note regulated items as the order is being picked as well as the need to manually look up the flash point of each. This CI project will be completed within the next few weeks and we are so encouraged by the benefits it will bring to our Kirkland distribution center!
If you have any questions regarding our CI process or would like to share a recent CI win, please contact Marisa Mohn in the Kirkland office.
AREAS OF EXCELLENCE
Since the launch of Paint Supply we have been actively working to grow our presence on social media in an effort to drive traffic to the website and best serve Industrial, MRO and OEM customers. Recently we decided to take our social media efforts up a notch by running a series of Facebook advertisements. Facebook ads are a way for us to target Facebook users based on specific demographics including: age, gender, location, and industry. Demographics allow us to direct our ads towards Facebook users who we believe will find our ads most relevant.
As we continue our social media and advertising efforts we encourage everyone to follow Paint Supply on social media, and like, comment, share and retweet Paint Supply’s posts. Your engagement with Paint Supply on social media is a great way for us to gain further traction on social media. If you have any questions or want help setting up your own social media profile, please contact Marisa Mohn in the Kirkland office.
The Service Journal – Issue 19
CONTINUOUS IMPROVEMENT
At Paint Sundries Solutions, Continuous Improvement (CI) is one of our core values. Across all departments, our team is looking for opportunities to increase efficiencies and streamline processes.
Recently, we have had the opportunity to fulfill orders for a number of niche category websites. These customers have unique needs that add various layers of complexity to each order. Our team is hard at work developing a clear understanding of the requirements associated with these customers. Once we have a solid understanding of the requirements and metrics, we begin developing a streamlined process that allows us to optimally serve these customers.
We feel motivated by this opportunity and thankful for our hard-working team!
AREAS OF EXCELLENCE
In our new partnership with Lifetime Television’s Designing Spaces; Military Makeover, we have had the opportunity to leverage the social media knowledge our team has gained through the Individual Centers of Excellence (ICE) program. As a Brand Partner, Paint Supply will receive significant social media exposure through the promotion and airing of the show.
While on the set of Military Makeover, we were able to capture a large amount of show and product related content. This content has been useful in our social media efforts and will become increasingly valuable as we approach the airing of the show.
We will be leveraging this content on our social media platforms as well as the Paint Supply website. We are thankful for the opportunity to put our products and expertise to work and make a meaningful impact!
The Service Journal – Issue 18
The Service Journal – Issue 19
Paint Supply
Paint Supply is a division of Paint Sundries Solutions that targets Industrial, MRO, and OEM customers. I managed the Paint Supply’s day-to-day operations including all marketing, branding and promotional efforts for the division. Paint Supply was launched in August 2016.
Partnership with Military Makeover
I was able to negotiate a contract with Lifetime Television’s Military Makeover. This partnership allowed Paint Supply to participate as a Brand Partner on the three-part mini-series. This opportunity allowed me to oversee all facets of the project, from initial contract negotiation and overall management of the project, to all social media and promotional efforts surrounding the season.
Below is a link to the landing page I created as well as social media posts promoting the show and Paint Supply’s involvement.
Landing Page
Click here to view the landing page
Social Media
Website Design / Content Creation / Process Creation
I assisted with Paint Supply’s website design, managed the creation of content and the development of business processes.
Below are some pictures of the Paint Supply website, a link to the website and a link to the Return Goods Authorization form I created.
Click here to visit the Paint Supply website.
Paint Supply – Return Goods Authorization Form
Business Cards & Email Signatures
I designed the layout for Paint Supply’s business cards and email signatures.
Marketing Flyer
I created a marketing flyer to be used by Paint Supply’s Sales team when making sales calls.
Paint Supply – Marketing Flyer
Social Media Management
I managed all social media efforts for Paint Supply and provide key stakeholders with regular progress updates.
Below are a few examples of social media posts I’ve created.
Email Marketing Campaign
I designed and created an email marketing campaign, targeting Paint Supply customers in an effort to increase sales and establish long-term customer relationships.
Paint Supply – Email Marketing Campaign
Click here to visit the Paint Supply website.
Paint Sundries Solutions
New Logo Implementation
I managed the implementation of a new company logo throughout the business. This included re-branding all internal and external company documents, business cards, clothing, letterhead, envelopes, etc.
Below are examples of a few of the updates.
Business Card Layout – Before
Business Card Layout – After
PSS Special Order Request Form – Before & After
National Sales Meeting
Paint Sundries Solutions’ National Sales Meeting is held annually in Los Angeles, CA. The meeting is designed to bring our employees and business partners together to learn about new products, trends, and promotions, as well as plan for the upcoming year.
Below are several documents I created that show the scope of this event.
PSS – National Sales Meeting – Flyer
PSS – National Sales Meeting – Golf Tournament Agenda
PSS – National Sales Meeting – Master Agenda
PSS – National Sales Meeting – Sales Representative Agenda
PSS – National Sales Meeting – Table Top Showcase Map
PSS – National Sales Meeting – Table Top Showcase Vendor Booths
Vendor Reception
Paint Sundries Solutions’ Vendor Reception is held annually in Las Vegas, NV. The reception is held during the week of the National Hardware Show and it provides an opportunity for our Senior Leadership team to strengthen relationships with high level business partners.
Below is a link to the invitation I created for the 2016 Vendor Reception.
PSS – Vendor Reception
Company Events
Paint Sundries Solutions’ hosts seasonal events that range from informal lunchtime tailgates to kick off the start of football season, to evening cruises around Lake Washington. All events are designed to bring employees together and foster a family-like culture.
Below are a few invitations I created for these company events as well as pictures from one of our events.
Individual Centers of Excellence (I.C.E.)
I.C.E. is a continuous learning program designed to accelerate the development of our people and actively align our teams’ strengths with the company’s strategic objectives.
I manage this program, train new employees, and track company-wide progress.
PSS – I.C.E.
Supply Chain Executive Track
The Supply Chain Executive Track is a program designed to recruit, hire, develop, and retain new talent within the business.
I assisted PSS’ President in the development of this program and created a tri-fold brochure explaining the program.
Marisa Mohn 